Halo and Raynet join forces for next-generation IT Service Management
HaloITSM integrates the Raynet One Technology Catalog – for even better data, smarter processes, and maximum value for IT teams worldwide.

Paderborn, 21.05.2025 (PresseBox) - With the integration of the Raynet One Technology Catalog, HaloITSM is setting a new standard in IT Service Management (ITSM). By joining forces with Raynet – one of the world's leading providers of IT Asset Management and technology data – HaloITSM is expanding its platform with one of the most comprehensive and intelligent data sources on the market.

The goal: to enable customers to achieve even more powerful, automatable, and data-driven ITSM processes.

“We’re excited to be working with Raynet to bring even more value to our customers. By combining HaloITSM’s powerful platform with Raynet’s leading technology catalog, we’re enabling a data-driven for enterprises to work smarter – with greater impact across the business,” says Jason Lam, Product Owner at HaloITSM.

Good data is no longer enough – you need the right data

A modern ITSM platform is only as strong as the data it is built on. That's why HaloITSM made a conscious decision to integrate Raynet One Technology Catalog. The technology provides highly structured, normalized, and enriched IT asset data, making it the single source of truth for all IT service processes within HaloITSM.

More speed, less risk – for real business value

The integration not only enables companies to significantly accelerate their ITSM processes but also minimizes risks: Error-prone manual entries are eliminated, compliance risks are reduced, and processes run in a standardized and efficient manner.

The result: More control, more automation, more strategic impact for IT teams – and ultimately, more time for what really matters.

“Partnering with HaloITSM marks a significant step toward our vision of making high-quality technology data the foundation for smarter IT operations and service processes. Together, we're enabling organizations worldwide to turn complexity into clarity – streamlining service management, reducing risk, and unlocking the full potential of their IT landscapes,” says Ragip Aydin, CEO of Raynet.

Premiere at the SERVIEW Summit in Frankfurt

The joint solution from HaloITSM and Raynet will be presented for the first time at the SERVIEW Summit in Frankfurt. There, both companies will demonstrate how they are shaping the future of Enterprise Service Management with integrated ITOM functions, intelligent service & dependency mapping, and real-time service modeling.

Interested parties can experience live how intelligent data integration makes IT & ITSM processes not only more efficient but also more strategically valuable.

About HaloITSM
With a multi-decade history, Halo Service Solutions completed a full rebrand in 2019 and launched an innovative suite of products that are changing the way enterprise services are delivered globally. Our cloud and on-premise service platform HaloITSM, used to provide Enterprise Service Management across all departments, and HaloPSA, used by IT Managed Service Providers, utilize the latest technologies to empower support teams across the globe.

Halo is a privately owned software company, building innovative service management platforms for digital-first businesses. Our dedicated team works across our product suite; developing, selling, supporting, managing, and implementing the platform all in-house.

With a growth rate of over 300% over the last 3 years, Halo has been named one of the fastest growing companies by the Financial Times (FT 1000: Fastest Growing Companies) and is trusted by over 125,000 teams in more than 75 countries.

Further information: www.usehalo.com